Complete the booking form or send data of all the travellers as Full name, passport number, nationality, date of birth, occupation or a copy of passports (in the case of Peruvians is neccesary a copy of a current ID, the same for those student, a copy of the current ISIC card, this to get the discount); and the information about arrival and departure flights; Our privacy policies are strict, INKA TIME will use this information exclusively to nominate the reservation tickets, we never share this information with third parties.
STEP 2: MAKE A DEPOSITE
Choose the best way to pay and make a payment of 50% of the full amount; There are 04 ways to pay, bank transfer, wire money by Western Union, payments via PAYPAL and with debit or credit card VISA (this last two options have a 8% fee), any extra commision or fees charged must be assumed by the customer; for those one day or two days trip by train to Machu Picchu deposite must be US$ 200.00 per person; when you send your information you have to specify the payment method then we'll send you our data, the balance should be paid in our office in Cusco at most a day before your tour, this can be by cash or by credit or debit card (if you choose this second option to payment, you must to recharge + 8% of the total amount to pay).
STEP 3: TOUR CONFIRMATION
Upon receipt of all passenger(S) data, we will send you a confirmation of your tour booked with a reservation code and payment plus details of your tour (this will be sent in the next 12 hours considering our business hours GMT - 5), and once we received the payment we will send you a VOUCHER OF RESERVATION, at this moment your reservation will be guaranteed in a 100% .
TERMS & CONDITIONS
VALIDITY OF RESERVATION
Once we gave approval to your reservation, we will send you a confirmation by e-mail with a Code of reservation and details of your tour booked (this will be sent in the next 12 hours considering our business hours GMT - 5), at that moment the reservation will be as PARTIALLY BOOKED until we receive the deposite payment, this have to be paid in the next two days after of having received the e-mail of confirmation; the reservation are guaranteed with the deposite payments, otherwise we reserve the right of not to recognize the reservation; The Passengers have to send us the deposit proof scanned or the code of transfer, in that moment we will send you a VOUCHER OF RESERVATION where you can see information of your tour and the amount you paid and the balance payable.
KINDS OF RESERVATION
1.- Individuals: We call Individual Reservations when the quantity of passengers are equal or less than 10 people; it's required 50% of the total amount as deposit and the balance must be paid 5 days before to start the tours or in special cases until a day before of starting the tour. 2.-Groups: Group reservations when the quantity of passengers aremore than 10 people, in the same way, it's required 50% of the total amount as deposit and the balance must be paid 10 days before to start the tours or in special cases until 3 days before of starting the tour.
ABOUT THE PAYMENTS
All reservation can be paid and pre-paid up to 12 months before to start the tour. INKA TIME TOURS E.I.R.L. reserves the right to cancel and apply administrative expenses if the established deposits are not made on the dates provided by our company.
For all the "last minute" reservations or those made missing less than 5 days to start the tour, these must be paid in full amount.
1.- BANK TRANSFERS: If this is your choice, we will send you by e-mail our bank information; if you make a deposit or bank transfer from a bank abroad, you must pay + US$ 18.00 for the taxes, any other extra payments (bank taxes, extra fees of your bank charge) have to be assumed by the passenger. 2.-WIRE MONEY BY WESTERN UNION with more than 480 000 agencies in 200 countries, this is the easier way to wire money; we will send you our data to make a transfer, if this is your choice, the commission charges should be assumed by the passengers. 3.- PAYMENTS BY PAYPAL; The biggest and reliable payment network worldwide, in which you can pay with credit or debit cards; if this is your choice we will send you a payment request by e-mail, for this you must have a verifyed PayPal account, you must add + 8% of the total amount deposited for the commission charges. 4.-PAYMENTS WITH DEBIT OR CREDIT CARD "VISA"; this method is posible only if you pay the total amount, you must pay + 8% for interbank taxes.
ABOUT THE CANCELLATIONS
All the customers can make the cancellation of the reservation at any time, this must be in writing to our e-mail: [email protected], if the cancellation is made a month before to start the tour you will lose just the 40% from your deposit (non refundable); if this is made 15 days before to start the tour you will lose the 60% from your deposit (non refundable), afterward you will lose the 100% from your deposit (this conditions only for Individual reservations); for Group reservations: if the cancellation is made 45 days before to start the tour you will lose the 50% from your deposit (non refundable); if this is made 30 days before to start the tour you will lose the 70% from your deposit (non refundable), afterward you will lose the 100% from your deposit; for reservation of Inca Trail, once you make the reservation and you make the cancellation you will lose the 100 % of your deposit, because it is not allowed to transfer or sell the entrance fee for other person.
RELEASE OF LIABILITIES
INKA TIME TOURS & TREKS reserves the right to modify the itineraries to be really necessary, to safeguard the interests of our clients. Similarly we reserve the right to change some of our tour prices without notice, for reason of different exchange rates in dollar, change of prices of our providers example: Train, Buses, Flights, Entrance fees and so on.
INKA TIME TOURS & TREKS works only with the capabilities of TRAVEL AGENT under the legal conditions that this exercise provide us; we give all the relevant information neccesary precautionary. For this reason, INKA TIME TOURS is not liable for injury, illness, loss, additional expenses, accidental delays or other unforeseen irregularity
We are very strict and cautious of your information, Under no circumstances we share or use your information in areas other than your tour booked, all the information entered in our system is strictly confidential